Q&A

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Q&A .

FAQs

  • Our fringe is crafted from durable, high-quality plastic strands that are designed to party! Unlike paper products, our fringe can be cleaned, reused, and holds up beautifully in a variety of environments. It's lightweight, weather-friendly, and ready to transform your space into something magical.

  • Absolutely! In fact, we love seeing fringe outdoors. There's something mesmerizing about strands dancing in the breeze. 

    A quick note: metallic fringe doesn't love direct sunlight quite as much as we do. To keep those shiny strands looking their best, metallic installations should be placed in shaded areas.

  • Every installation is a little different! Ceiling height, installation style, venue access, and the amount of fringe all play a role.

    To make sure your fringe dreams come to life without a hitch, we like to have at least 4 hours before event start time for installation whenever possible (the more time we have, the better!).

  • Our standard rental pricing covers the duration of your event. 

    For weddings, parties, and most private events, we'll swoop in and remove everything once the celebration wraps up. Multi-day installations are available for an additional fee - just let us know what you have in mind!

  • With over 40 colors in our collection (and plenty of shades within each color family), there's a very good chance we can match your vision. 

    Whether you're dreaming of soft pastels, bold brights, moody tones, or a perfectly branded color palette, we're here for it.

  • Because fringe is FUN. 

    It's lightweight, versatile, and can be used almost anywhere - from statement backdrops and photo moments to dramatic ceiling installations and room transformations. Unlike many one-time-use decor elements, our fringe can be reused again and again, making it a more sustainable choice. Plus, it moves! Static decor is lovely, but decor that sways, shimmers, and catches the light? That's where the magic happens.

  • You bet!

    If you already have a venue in mind, send us the details and we'll happily connect with them to discuss logistics, installation options, and all the nitty-gritty details. We love making the process as seamless as possible.

    • While we're based in sunny Santa Cruz, we're always down for a road trip. 

      We've traveled throughout the Bay Area and beyond, and we're happy to venture outside our beachy bubble for the right event. From Big Sur to Napa (and plenty of places in between), send us your location and we'll let you know if we can make the magic happen!

    • 2 weeks or less before your event: Any payments made will turn into a credit for a future rental, valid for 1 year.

    Thanks for understanding - we’re always here to help you bounce back and celebrate another day!

  • YES. And it's kind of our thing. 

    Whether you're envisioning a floating fringe chandelier, a dramatic overhead canopy, or a full-room transformation, we love taking fringe beyond the backdrop and into the air. Some of our favorite installations happen above your guests' heads

  • Our fringe backdrops start at $350.

    Aerial installations are priced as follows:

    • Aerial fringe strand rentals are $40 per 12-foot strand.

    • Installations start at $250.

    While delivery is free within Santa Cruz county, installations outside of Santa Cruz are absolutely welcome with a travel fee based on location.

Fringe

  • You can find our bounce house offerings and pricing under the “Bounce Houses” section.

    We include free delivery setup within Santa Cruz county. Please email before booking for areas outside of Santa Cruz. Additional delivery fees may apply if we can service your area.

    Hours can be added to bounce house rentals charged at $50 per added hour.

  • ~For Our Bounce Houses: Currently we serve Santa Cruz County, Monterey, Seaside, and Carmel by the Sea. Please note an additional fee will apply for deliveries outside Santa Cruz County.

    ~For our Aerial Fringe and Fringe/Photo backdrop: We currently service the entire Bay Area. Event installations outside of Santa Cruz County will incur an additional delivery fee.

  • We schedule setup for the morning or early afternoon of your event depending on what time your party starts. The rental last up to 4 hours which includes set up and pickup. You will be asked what time your event starts during the booking process and we will do our best to have the bounce house set up 45 minutes before your event start time

    Same-day pickup occurs after your event ends, allowing us time to clean and prepare the rental for the next day’s event. Pickups requested after 8:00PM will incur a $50 per hour fee and require prior approval. Please email us to discuss any late pickup requests before booking.

  • Sadly not at this time. =(

  • Credit and debit card payments.

    Full payment of your rental is due 2 weeks prior to your event date.

  • We can set up on grass, artificial turf, concrete, pavers, or indoors at a venue or home. However, we cannot set up on rocks, gravel, sand, asphalt, dirt, or uneven surfaces under any circumstances.

  • We are fully licensed and insured, allowing us to set up at parks and event venues. However, it is your responsibility to confirm that the park permits inflatables and has the necessary electrical access for the blower.

    Please check with the park in advance to determine any required permits or proof of insurance. Requests for certificates of insurance should be submitted to us as soon as possible.

  • We understand that plans can change! Please provide as much notice as possible so we can accommodate other customers and adjust our delivery schedule accordingly.

    Cancellation Policy
    Here’s how our cancellation policy works:

    • 30+ days before your event: You’ll receive a full refund—no worries at all.

    • 30-15 days before your event: Your $200 deposit becomes a credit you can use toward a future rental (good for up to 1 year), and anything else you’ve paid will be refunded.

    • 2 weeks or less before your event: Any payments made will turn into a credit for a future rental, valid for 1 year.

    Thanks for understanding - we’re always here to help you bounce back and celebrate another day!

    Weather policy: If it rains on the day of your event and you or we choose to cancel, your deposit will be held, and you may reschedule for any date that your chosen bounce house is available within one year. 

    If rain is in the forecast, you/we have until 8:00 AM on the day of your rental to notify if the rental will be postponed.

    For safety reasons, inflatables must be turned off if winds exceed 15 mph—no exceptions. If strong winds are expected, we reserve the right to cancel at any time to ensure the safety of all participants.

  • Yep! We clean and sanitize our bounce houses after every use!

  • We sure are! We are also certified in Inflatable Safety by SIOTO so you can be sure we set up our bounce houses to the highest safety standards.

  • Yes, great question! Our bounce houses require special care to keep them safe and looking their best for all guests.

    To prevent damage, shoes, food, drinks, face paint, confetti, gender reveal dust/powder, silly string, and any writing or art materials (pens, markers, crayons, paint, etc.) are strictly prohibited inside the bounce house. These items can cause rips, stains, or even punctures. Any damage beyond normal wear and tear will result in repair or replacement fees to the client.

    We do not set up at events with face paint (even if it’s labeled as washable), as it permanently stains the inflatables. If face paint is found on the unit, the client will be responsible for replacement costs.

    Adult supervision is required at all times to ensure safety.

Bounce Houses